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Services
We offer a wide range of service including software support, custom programming, project management, training, and implementation & training solutions to get you up and running as quickly as possible without compromising your business requirements and/or needs. We work together to make sure your needs are met or exceeded.
Project Management
Every project has a unique and specific set of business goals within a defined timeframe. Our Project Managers will discuss, analyze, and diagram your project so that you are able to review and be assured that your goals are being met and within your budget.
Consulting
The Quantum Software Consulting consists of a qualified team of industry experts. Quantum Software meets with each client to develop their Implementation timeline to accommodate what is most efficient and beneficial to the client. Communication with the project at all stages of implementation, thus allowing us to deliver on time, and on budget. We will design an implementation plan to provide you with the functionality you need today as well as forecast to accommodate your future growth. We provide a one stop shop for business management software, consulting, sales, installation, implementation, training and on-going support. We have a wide variety of clients ranging from the small start up to the family run business to the large, high revenue international companies.
Training
We offer a wide range of training options to fit your budget and needs. We have the capability to train on-site, remotely via web, or a designated off-site location. Our experienced consultants will document a plan to maximize learning and minimize time spent away from your regular workload.
Training Services
We understand that the critical key to success is having a strong technical expertise in a variety of specialized areas. Our team has experts in:
- Software installation
- Database optimization
- Upgrading software
- Remote access set up
- Platform migration
- Software development
- Custom programming
- Value network assessment
World Class Customer Support
We work with our clients to provide the quickest, most efficient software support in the industry. No waiting on hold or waiting days for a resolution. Personal, same day service is our hallmark, and our mandate. Our team of support analysts is comprehensively trained in the products we support so you can be certain that your issue is receiving professional, experienced investigation. An internal escalation path, as well as a direct line to SAP for more complex issues, means that there is nothing that can't be resolved.
Custom Development
When your out-of-the-box solution only gets you 98% there, allow our trained developers to help get you to 100% satisfaction. We will work with you to define your requirements and then provide written specifications for any needed changes. Once the specs are agreed upon a formal quote for service is produced giving you the exact flat amount you will pay for the work. No hidden costs. Upon acceptance our fully trained and certified programmers will begin work immediately and keep you up to date on the progress and delivery. Our designers and programmers understand your business and when trying to produce a comprehensive solution to maximize your software, that makes all the difference.
Get In Touch
Quantum Software, LLC29445 Beck Road, #A106
Wixom, MI 48393
Main: (248) 859-5567
Support: (248) 859-5487
Or visit our contact page for driving directions and more.